Standby and Non-Standby CATV Power Supply Repair Services
Advanced Technical Services (ATS) offers a variety of power supply repair offerings to help our MSO customers reduce cost, reduce cycle time and increase customer satisfaction.
As an ISO-9000 certified repair center, all ATS power supply repairs conform to the highest standards of quality and delivery. After repairs are completed all power supplies are fully load tested to insure proper operation in the field.
The ATS’ team is committed to delivering the highest level of customer satisfaction throughout the repair process and offers a variety of logistics solutions to streamline the RMA process.
Repair support solutions include; a dedicated in-house technical staff for faster repair cycle times, advanced exchange and warranty screening programs to reduce cost, and make certain critical equipment is available when and where it is needed most. ATS also provides monthly management reports to help managers make better and more timely equipment repair decisions.
Certified & Trained Technical Staff
Since 1981, our team of highly skilled engineers, technicians, and warehouse support staff have supported the needs of major OEM customers worldwide. The ATS technical staff has over 300 years of combined experience and has repaired over 12,000,000 electronic products for their customers.
Advanced Exchanged Programs
Our Advanced Exchanged Programs help minimize customer wait time by sending pretested products out to customers in advance of their defective returns.Advanced Exchange Programs have consistently been shown to improve customers satisfaction and loyalty across many industry groups.
ATS offers warranty screening programs to help our customers reduce repair costs. All incoming products are screened for warranty status and processed according to customer designed specifications. Warranty screening consistently lowers the total cost of repair.
- Warranty—1 year
- Monthly CATV Management Reporting
- Activity by technician
- Spend by location
- Top spend by unit
- Tag to unit failure confirmation & status
- Highest Quality Repairs
- ISO-9001:2008 certified repair center
Other Products Supported
- Line Extenders
- Test Equipment
- Fiber Optic Nodes
- Line Amplifiers
- Power Supplies
- DC/DC Converters
- RF Modulators (QAM/QPSK)
- UP Converters
- VA Limiters
Power Supply Manufactures Supported